Frequently Asked Questions

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Return Policy

If for any reason you decide that you no longer want your purchase(s) from Go Date Myself, simply return it to us within 14 days of receiving your order and we will gladly offer you a refund or exchange (your choice) to the amount paid for the goods.

To be eligible for a return, the box packaging and all items inside must be unused and in the same condition that you received it. If these conditions are not met, we will unfortunately not be able to give you a refund or exchange unless the product is faulty.

NOTE: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

How to Refund or Exchange

To process a refund or exchange simply send us an email at hello@godatemyself.com and we'll respond promptly. We may require proof of purchase before beginning the returns process.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange. If you are approved, then we will process your exchange or refund. In the case of a refund, a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Shipping

To return your purchase(s), please mail your products to PO BOX 1214, Mt Ommaney, 4074 QLD, Australia.

Please note that if you decide to return or exchange your goods Go Date Myself will only pay the cost of the return shipping if the goods are defective.  In all other circumstances you will be responsible for the cost of the return shipping back to Go Date Myself, as well as the cost of the shipping for the new item to you.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company as it may take some time before your refund is officially posted. Next contact your bank as it often takes some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@godatemyself.com.

To begin the refund or exchange process simply send us an email at hello@godatemyself.com and we'll respond promptly. We may require proof of purchase before beginning the returns process.

To return your purchase(s), please mail your products to PO BOX 1214, Mt Ommaney, 4074 QLD, Australia.

Please note that if you decide to return or exchange your goods Go Date Myself will only pay the cost of the return shipping if the goods are defective.  In all other circumstances you will be responsible for the cost of the return shipping back to Go Date Myself, as well as the cost of the shipping for the new item to you.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange. If you are approved, then we will process your exchange or refund. In the case of a refund, a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

We will update you via email regarding the returns process and whether we have received your return.

In the unlikely event that you did not receive a refund or exchange within 14 working days of posting your parcel to us, please contact our Customer Service team at hello@godatemyself.com.