Shipping and Returns
Free shipping available for all orders within Australia
(Delivery timeframe: 2-6 business days)
All orders are shipped the business day after they are placed.
- Delivery tracking is currently available for all orders
- Once your order is packed and ready for shipping, you will receive an email with a tracking number
- If you will not be home at the time of delivery, you will be given the option for the parcel to be left without signature or for it to be redirected to your local post office
If for any reason you decide that you no longer want your purchase(s) from Go Date Myself, simply return it to us within 14 days of receiving your order and we will gladly offer you a refund or exchange (your choice) to the amount paid for the goods.
To be eligible for a return, the box packaging and all items inside must be unused and in the same condition that you received it. If these conditions are not met, we will unfortunately not be able to give you a refund or exchange unless the product is incorrect or faulty.
NOTE: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
How to Refund or Exchange
To process a refund or exchange simply send us an email at email@example.com and we'll respond promptly. We may require proof of purchase before beginning the returns process.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange. If you are approved, then we will process your exchange or refund. In the case of a refund, a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
To return your purchase(s), please mail your products to PO BOX 1214, Mt Ommaney, 4074 QLD, Australia.
Please note that if you decide to return or exchange your goods Go Date Myself will only pay the cost of the return shipping if the goods are defective. In all other circumstances you will be responsible for the cost of the return shipping back to Go Date Myself, as well as the cost of the shipping for the new item to you.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company as it may take some time before your refund is officially posted. Next contact your bank as it often takes some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.